1. Introduction
Welcome to Stark Boutique Hotel & Spa Bali ("we," "our," or "us"). We respect your privacy and are committed to protecting personal data you share with us when visiting our website, reserving accommodations, or utilizing our boutique hotel services.
2. Information We Collect
We may collect personal details such as your name, email address, phone number, payment details (processed securely via authorized booking engines), dates of stay, and special requests when you make a booking or contact our guest services.
3. How We Use Your Information
Your information is used strictly to:
- Facilitate room reservations, spa appointments, and event bookings.
- Communicate reservation confirmations, updates, and customer support.
- Improve our website, services, and guest experience.
- Comply with applicable legal and statutory requirements in Indonesia.
4. Data Security
We implement robust technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
5. Third-Party Booking Engine
Online bookings made through our website utilize third-party booking engines (such as Exely / TravelLine). Such transactions are governed by both our policies and the certified payment processing standards of the booking platform.
6. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please reach out to us at:
Email: info.bali@stark-hotel.com
WhatsApp / Phone: +628113761888
Address: Jl. Kartika Plaza No 20. Kuta - Bali 80361, Indonesia